How to Use Your eGift
Here are the convenient features of e-gifts.
We'll also show you how to use them, from how to purchase to how to receive them.
e-gifts are so convenient for occasions like this!
When to use e-gifts?!
Ever struggled with gift-giving?
E-gifts are here to solve those problems!
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I don't know the recipient's address.
You don't need the recipient's address!
Just send a dedicated receiving link via LINE, Instagram, or email! -
Cannot set the delivery date and time
E-gifts allow the recipient to set the delivery date and time, eliminating the need to coordinate schedules in advance.
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I want to send it anonymously
Have you ever wanted to give a gift without revealing your real name or address? With eGift, you can send gifts anonymously!
Common usage scenarios
It is used regardless of age or gender!
It is a popular service not only for private use but also for business.
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[Gifts for multiple people]
There are times when you want to send gifts all at once, such as small wedding favors or thank-you gifts for events. Normally, entering multiple addresses would be a huge hassle... but with e-gifting, you can send gifts to everyone simultaneously just by sending a link, saving you a lot of time and effort. It's perfect for busy people.
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[Housewarming gift]
It's okay if you don't know the new address yet.
With e-gifts, you can send them immediately without having to confirm the recipient's address, allowing you to convey your feelings "as quickly as possible." They are also perfect for celebrating sudden moves or job transfers. -
[Gifts for Fandom Activities]
Also great for gifting to friends via social media!
There's no need to exchange personal information such as addresses or phone numbers, so you can express your feelings with peace of mind. It's also popular as a new form of communication for fans to give gifts to each other. -
Surprise performance
"I want to give a gift without asking!" E-gifts are perfect for such surprises.
Since there's no need to ask the recipient for information beforehand, you can surprise them more naturally for birthdays, anniversaries, or a sudden "thank you." They are a reliable choice for any occasion where you want to delight someone.
How to order
It's very easy to use!
It's not significantly different from our usual purchase process.
Feel free to use it.
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STEP01) Select a product
Click the "Send e-gift to an unknown address" button to open a new screen. Please select options from this screen.
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STEP02) Name + Option Selection
The name you enter in the "Please enter sender's name" field will be displayed on digital cards, etc. If you prefer to use a nickname, please enter it here.
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STEP03) Customer Information + Payment
This is the screen for entering your own information as the orderer. This information will not be displayed to the recipient. Our store's information will be displayed on the shipping label. Please proceed to complete your payment.
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STEP04) Receive a link (URL) for submission
Once your purchase is complete, you will receive an email from our store with the subject "Gift URL Notification." Please send the link (URL) shown in the red box area of the image to the person you wish to give the gift to.
How to Receive
Just enter your name and address!
It'll be done in no time.
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STEP01) Check the link you received
Open the received link (URL). Select the "Proceed to receipt screen" button. If there is a message card, it will be displayed along with the button.
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STEP02) Displaying Gifts
The contents of the gift will be displayed. Selecting the "Receive Gift" button will take you to the screen for entering delivery information.
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STEP03) Delivery Address Input
Enter your name and shipping address. The information you enter will not be displayed to the sender. Please note that this information will be printed on the shipping label, so do not use nicknames or similar.
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STEP04) Please wait for your order to arrive!
You're all set! If you have any questions about the process or delivery date, please feel free to contact us.
◆Go to inquiry form》
Regarding Payment
A wide range of online-exclusive payment methods
In addition to credit card and NP deferred payment, you can also use PayPay and Rakuten Pay.
*Payment methods differ for orders placed via the web and orders placed at stores. Please inquire separately for in-store payment methods.
Flowers and Plants that can be sent as e-gifts
In addition to bouquets and flower arrangements, we also offer houseplants.
We also have balloon gifts, so you can choose according to the recipient!
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Bouquets
The "Blue and Purple Bouquet" is a popular choice at our shop. Orange-themed bouquets with an emphasis on volume are also popular.
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Flower arrangement
Arrangements using baskets are popular! Featuring bright, colorful flowers, these designs are well-received for any occasion.
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Foliage plants
Potted houseplants are a popular choice for gifts and presents. We offer a wide range of sizes perfect for decorating not only your home but also your office.
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Balloon gift
We also offer specially designed gifts for various occasions, such as birthdays, grand openings, graduations, and births.
Frequently Asked Questions
- Can I pay cash on delivery?
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We do not accept cash on delivery because many customers use our gift services, not just e-gifts.
You can pay by credit card, PayPay, Rakuten Pay, or NP Postpay (convenience store, post office, or bank).
Please see our "About Payments" page for more details.
・About Payments》
- Is there a deadline for collection?
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You have 14 days from the date of order. If the deadline passes, the order will be automatically cancelled.
- I'd like to use a nickname instead of my real name.
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You can enter the information yourself. Feel free to enter anything you like, perhaps something you use for social media. Please note that if your nickname is too long, it may not fit in the name area when you set up your digital message card. Thank you for your understanding.
- How will the "Sender" field appear on the delivery slip?
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This message is delivered with information from Takenaka Gardening and Landscaping, which operates our "Hanna Online Shop." Please rest assured that your personal information is not included.
- Where can I receive the gift link (URL)?
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① Order completion screen (PC only)
Click the "Check gift URL" button displayed on the page.
② Notification by email
You will receive an email with the subject "Gift URL Notification."
A link will be displayed below "Recipient" in the email.
For details, please refer to the "How to receive" section on the same page.
- Can I get the receiving link (URL) reissued?
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We do not re-issue. If you need assistance, please contact us.
Inquiry Form》
Official LINEはこちら》
- Can I change the content of the digital message card?
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Since you cannot make changes yourself, please contact our store.
Please note that we are closed on weekends and public holidays, so if you need to make a change, please contact us with plenty of time in advance.
- Please tell me your delivery area.
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Fresh flowers are not available in Hokkaido, Okinawa, and some remote islands.
Preserved flowers, artificial flowers, and miscellaneous goods are available nationwide.
- Can I specify a delivery date and time?
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e-gifts allow the recipient to choose the delivery date, so the sender cannot set this.
ハンナについて About Our Store "Hanna"
We handle flowers and plants for famous hotels and commercial facilities.
Takenaka Teien Ryokka, the company that operates our store, handles over 4,000 weddings annually, as well as space decorations for commercial facilities.
Our professionals, well-versed in creating moving experiences, will help you convey your heartfelt sentiments.
We also look forward to seeing you at our physical store.
"Hanna" has stores in Osaka at "Abeno Harukas," "Kintetsu Department Store Uehommachi," and "Linoas Yao." We also have flowers not available online.
Additionally, "Apla Takaishi" is a specialty store for houseplants.
Please feel free to stop by if you are in the area.