Flower and Greenery Column

「LINE でお問い合わせ」がとっても便利!

"Contact us via LINE" is very convenient!

"Contact us via LINE" is very convenient! Solve your flower and greenery concerns!

Hello! I'm Mizobe, the concierge at Hanna Online Shop.
This time, we would like to introduce a great feature of our site: "Contact us via LINE."
"When should I use it?" "Is there any point in registering as a friend?" "Registering as a friend is such a pain!"
If you feel the same way, this is an article you should definitely read.

"I want people to feel free to consult with florists using LINE!"

Our online shop aims to provide you with a guide and guidance on the "sentimental nourishment" and "small changes to your life" that flowers and greenery bring, in a careful and enjoyable way.


The [Contact us via LINE] function allows you to easily consult with florists, and we hope that this will help you feel closer to and enjoy flowers and greenery.
This time, we will introduce what you can do with [LINE Inquiry] and how to use it.

◆Table of Contents◆
1. 5 things you can do by [Contact us via LINE] ① Check images via LINE ② Ask about growing methods via LINE ③ Ask about decoration methods via LINE ④ Ask about flower gift etiquette via LINE ⑤ Ask about choosing flowers via LINE

2. Super easy! How to become friends on LINE!

1. 5 things you can do by contacting us via LINE


"We want customers to have the experience of visiting a flower shop."

It was with this in mind that we started our website's "Contact us via LINE" feature.
Here are five things you should definitely ask your florist about on LINE in these situations.

① Check the image on LINE "I want to know what kind of flowers I should give to my loved one!"

Sending flowers is not something you do often. You want to convey your important feelings to your loved ones by adding flowers to them.
When choosing flowers from an online shop, you'll want to make sure they'll actually arrive!
In order to respond to your concerns as much as possible, we will send you a LINE message with a photo of the actual flowers before they are shipped via [LINE Inquiry].
The method is simple, just add us as friends on LINE ...

You will receive this message as an automatic reply.
If you send us a message with these three items: your name, the date you ordered from the online shop, and a desired product image, we will send you a photo of the finished flowers before shipping.
Flowers are a way to convey the precious feelings you have for your loved ones. We hope that by seeing the actual photos, you will feel at ease.

② Consult on how to raise children via LINE

Is this a good place to put a houseplant?
It seems like the leaves have been losing color recently.
Too much water?


It's difficult to raise plants that can't speak. Even if you search online, you'll find that it varies depending on the environment and conditions.
Many people may be thinking, "It's hard to understand!"


In such cases, please take a photo of your houseplants with your smartphone, send it to us via LINE, and feel free to contact us via message.
LINE is managed by several experienced staff members of Flowers and Greenery. We will provide advice that is as appropriate as possible for the tree species and environment.
(Please note that we may not be able to reply immediately.)

3. Consult on LINE about how to decorate

When you buy a bouquet of flowers for your home and want to display it, what kind of vase would be appropriate?
How should I deal with flower stems?
What can you do to make the flowers you bought last longer?
What is this little flower called?


There are lots of little questions.
In that case, feel free to do so!
Please send us a message on LINE as if you were consulting a local florist. Knowing this when sending flowers will also give you something to talk about with the recipient.

④ Consultation on flower sending etiquette via LINE

I would like to give flowers to people close to me and those who have helped me as a celebration or offering.
But, you may be wondering, "Should I attach a tag? If so, how should I write it?" or "Are there any flowers I shouldn't use?"


There are many occasions when you give flowers, but there are few opportunities to do so. You may not know whether there are any etiquette rules for giving flowers.
I think I found out by searching online, but I'm not sure.
If you have any concerns before sending flowers, you can rest assured that you can consult us on LINE even if it is just a small question!

⑤ Consultation on choosing flowers via LINE

When giving flowers to a special person, you want to make them absolutely happy! You want to give them stylish flowers!
When giving flowers, you want to choose flowers that will make your loved one happy.
There are many different styles of flowers, please tell us more about the recipient.


I want to give flowers to someone whose birthday is in September! I want to choose flowers to propose to that person! I want to give a plant as a housewarming gift!
Flowers and Greenery will help you convey your important feelings.
Let's think together on LINE for that person!

2. Super easy! How to become friends on LINE!

Thank you for reading up to this point about the top 5 things you can do by contacting us via LINE!
"Well, let's add you as a friend first." "How can I add you as a friend?"
For those who thought so.
"thank you!!"
Please bear with me for just a little longer.
We'll show you how to add friends on LINE.

First, go to the home screen!
https://shop-hanna.com/

↑Scroll the screen.
Just tap the icon at the bottom!

This icon will also appear when you purchase a product, so if you missed it on the home screen, just tap it when you make a purchase.

This time, we introduced some very useful examples of how registering as a LINE friend can be very convenient.
Feel free to ask the florist for advice! Please add us as a friend.

↓Register here♪





Author: Mizobe Editor: Suzuki


大阪で植物店・花屋を展開するhanna(ハンナ)のオンラインショップページです。

  • あべのハルカス近鉄本店:MAP
  • 近鉄百貨店上本町店:MAP
  • リノアス八尾店:MAP
  • アプラたかいし店:MAP
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